Terms of service.
Last updated: [02/07/25]
Welcome to Good Time Film Lab. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully.
1. Our Services
Good Time Film Lab offers film processing, scanning, and related photographic services, including C41 and black & white film development (up to 120 format), high-resolution scans, and creative consultation. We also host events and maintain a community art space.
2. Submitting Film
By sending us your film, you confirm you are the rightful owner or have permission to submit it.
While we treat all film with care, we are not liable for damage, loss, or degradation due to age, condition, or processing risks.
We reserve the right to refuse film that is deemed hazardous or inappropriate.
3. Push/Pull & Custom Processing
Custom processes (e.g. push/pull, special developers) are done at your own risk. We'll follow your instructions to the best of our ability but make no guarantees regarding outcome.
We may request written confirmation for unusual requests or non-standard film types.
4. Turnaround Times
Standard turnaround is 5-7 business days, but may vary depending on volume or process complexity.
We’ll notify you of any expected delays.
Urgent jobs may incur a rush fee if agreed in advance.
5. Scanning & Digital Delivery
Scans are delivered via a secure link to your chosen email or file-sharing method (JPEG).
Final results may vary depending on film stock, exposure, and scanner interpretation.
Files are backed up for 3 months, after which they may be deleted unless otherwise arranged.
6. Payment & Pricing
Payment is due at the time of order unless agreed otherwise.
All prices are in AUD and may include GST where applicable.
We reserve the right to update pricing at any time, with notice provided on the website.
7. Refunds & Reprocessing
Due to the nature of film processing, we do not offer refunds unless required under Australian Consumer Law.
If a mistake is made on our end, we’ll assess and may offer a reprocess, rescan, or credit where appropriate.
8. Your Files & Privacy
We keep your personal data (name, contact details, scan files) secure and do not share it with third parties.
We will never publish or share your images without your explicit permission.
For full details, see our [Privacy Policy].
9. Intellectual Property
You retain full copyright of all images you submit.
If we request to use your work (for marketing or gallery purposes), we’ll always ask for your written permission first.
10. Events & Gallery Nights
Event attendance is at your own risk. We aim to provide a safe and inclusive space.
Alcohol may be served at licensed events. ID will be required for entry.
11. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on our website.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Good Time Film Lab, 487 South Rd, Bentleigh, 3204, Melbourne, VIC